Privacy Policy
Passport Automotive Privacy Policy
Customer privacy and trust are critically important to Passport Automotive. We strive to guard your privacy while affording you opportunities to purchase, finance and service your motor vehicle. This Privacy Policy explains how we handle information you share with us through passportauto.com and our other web sites. By using or accessing our websites you are accepting the practices set forth in this Policy. The following affiliates are covered by this Privacy Policy:
- Passport BMW
- Passport Toyota
- Passport Nissan of Marlow Heights
- Passport Nissan of Alexandria
- Passport Infiniti of Suitland
- Passport Infiniti of Alexandria
- Passport Mazda
- Passport MINI of Alexandria
- Passport MINI of Montgomery County
- Passport Collision Center
Collecting Information
While you may use Passport Automotive websites to learn about our products and services without disclosing any information about you or your vehicle, we may ask you to provide us with personal information including: contact information (name, address, city, state and zip code, e-mail address, and telephone number) vehicle information (vehicle identification number (VIN), make, model, model year, mileage, etc.) demographic information (age range, marital status, household composition, etc.) and non-credit related marketing profile information (when you plan to purchase or lease; the vehicle in which you're interested, etc.)
In addition, Passport Automotive affiliates, and other sources such as those that provide lists of potential vehicle purchasers or current users may give the information they have regarding you or your vehicle to us so that we may serve your needs better.
We use this information to evaluate your applications, locate an appropriate finance source, provide you with high quality service, and prevent fraud. We may also use this information to confirm your identity when you call us to inquire about your accounts.
In utilizing this website, you are authorizing us to contact you with marketing information through written communications, calling or texting you at the phone number(s) you've provided. You understand these calls or text may use computer-assisted dialing and/or prerecorded messages. This authorization is not required to complete the purchase or lease of any of our products.
Sharing Information
Passport Automotive, and our affiliates, licensees and dealers, may use the information you share with us. It may be used by our suppliers to provide services for Passport Automotive and by our business partners to conduct joint marketing programs. We will not share your personal information with any other third parties or with any third party for their independent use without your permission. We do not sell information about our customers, their accounts or transactions. When we share information it is limited to the information necessary for the particular circumstance and only under strict controls to prevent misuse. We restrict access to the information we obtain about you to those service providers who need to know that information for the purpose of purchasing a motor vehicle or obtaining credit. We maintain physical, electronic and procedural safeguards that comply with all state and federal regulations to guard against misuse of the information we obtain, including the federal Gramm Leach Bliley Act and the Federal Trade Commission's Privacy Rule.
Passport Automotive may disclose information about you to the following types of third parties: Passport Automotive affiliates; service companies (companies that provide services to Passport Automotive in order to process your application); financial institutions, credit bureaus, and collection agencies. Your information is disclosed to these entities solely for the purpose of locating a vehicle and obtaining credit for the lease or purchase of the vehicle.
In order to provide quality service, Passport Automotive contracts with service providers to process your application. We may disclose some or all of the information we collect to these service providers, but only in order to obtain credit for you. All Passport Automotive service providers have entered into contracts with us that preclude them from using information for any purpose other than providing the specified services for our customers.
Passport Automotive offers its products in conjunction with financial institutions and other businesses. By completing a credit application with Passport Automotive for the purpose of locating a vehicle and obtaining credit for the purchase of such vehicle, you agree to the sharing of information with our partners. These relationships are clearly stated in the application and by completing the application you agree to the information sharing by Passport Automotive and the partner which may include your name, address, phone number, e-mail address, and personal financial information.
In applying for credit, you agree that we may request consumer credit reports from one or more credit reporting agencies in connection with your application. You also authorize us to exchange credit information concerning you with others, such as merchants, other lenders and credit reporting agencies.
Passport Automotive does not knowingly offer its products and services to minors. Similarly, Passport Automotive does not collect information about children. Our application approval process is designed to identify applications submitted by children and to prevent their use of Passport Automotive websites.
Cookies and Other Tracking Devices
Passport Automotive uses "cookies" and other tracking devices on our websites. Cookies are small computer files which are automatically placed on your computer's hard drive when you are connected to a website or remote server so that the website can recognize you upon your return to the website and tailor your experience based on your earlier use of the site. "Action tags" (also known as Web Beacons, Trackers, or Bugs) are invisible pixel .gif files placed on webpages that are used to track Web navigation to those pages.
Using cookies on our sites provides benefits to you, such as allowing you to maintain your account information between visits. The use of cookies also allows us to measure site activity to provide a better user experience. Cookies and other tracking devices may be used to tell us the time and length of your visit, the pages you look at on our site, the site you visited just before coming to ours, and the name of your Internet service provider.
We may use third parties to service Passport Automotive advertisements on other websites. These companies may use cookies and other tracking devices to collect certain information about your visits to other websites (such as browser type, IP address, which page was visited, and time of day). This information may be used to evaluate our online advertising campaigns or to tailor promotions and other marketing messages to you.
Passport Automotive uses a cookie for each computer that visits its site. The cookie is an integral to the customer experience and is necessary to use our online services it allows Passport Automotive to customize the website presentation based on your accounts. Passport Automotive cookies do not collect information from your hard drive; rather, they allow us to recognize you and know how you navigated through our site. It is also part of our effort to detect and stop fraud.
Cookies can be disabled but if you disable our cookie you will not be able to use our website. Please refer to your browser help instructions to learn more about cookies and how to manage their use.