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Has your vehicle been sitting more than usual due to COVID-19? Our experts bring some advice on what can happen to a sitting vehicle.

Aged Batteries • Batteries nearing the end of their life can fail if not used on a daily basis. • It can take up to 20-30 mins of driving to re-charge a battery that has been sitting. • We recommend that multi-car families alternate driving vehicles to maintain battery charge levels • If your vehicle is slow to start after sitting for a few days, it may be best to contact us to check your vehicle before quarantine ends and your normal travel resumes. Tire Pressure Warnings (TPM Lights) • As the temperature starts to change during this time of year, the air pressure in your car’s tires will change with it, as cold contracts (pressure down) while heat expands (pressure up). • Manufacturers are aware of this and have programmed your tire monitoring system to have an acceptable pressure “window” to compensate for these temperature changes • The tire monitor system will activate the warning light if, your pressure is lower than the window or higher than the window.  Either way, it’s best to address the issue as soon as possible. • Low pressure is usually an indication of a leak, however in the fall, as the temperature drops, it may be the contraction of the cold air that has lowered the tire’s pressure • Lower tire pressure will cause premature wear, decrease handling, and less pothole damage protection • High pressure in the spring can come about from adjusting tire pressure during the cold winter months with a more condensed cold air, as the temperature warms the air expands and raises your tire pressure • Higher tire pressures will cause excessive wear to the center of the tire as the shape of the tire is distorted by the excess, it will also provide a rougher ride and diminished handling. • Checking and adjusting tire pressures is done with an electric air pump and a pressure gauge, we perform this service as a courtesy anytime you check-in at the dealer, if you do not have a pump or gauge your welcome to come see us for a quick check and adjust. Mice • Believe it or not this is a problem we see often and more so in recent months.  As people are not using their vehicles as much, mice are attracted to them for a nice place to nest.  The car’s engine compartment provides lots of materials to build their nests from and it’s well protected from predators.  In the normal course of daily driving, you scare them off when starting your engine.  But, things haven’t been normal as of late. • Telltale signs of mice to include leaf litter in the engine compartment, destruction of engine bay insulation, burning smell after the car warms, and the worst part, chewed wires. • While in most cases, the nest can be cleared out easily, it’s the chewed wiring that can become a real problem and this damage doesn’t always present itself right away. • Damage to electronic components can occur from electrical wire shorts caused by wiring insulation that has been chewed away, leading to costly module replacement • Phantom electrical problem symptoms can arise, ie your horn starts blowing for no reason or the blinkers activate by themselves but then stop as fast as they came on.  Radio reception has good days and bad, etc. • In rare cases, engine bay fires can happen from short-circuiting caused by chewed wires contacting, sparking, and igniting nesting litter • We recommend that you pop open your hood and look for signs of mice. Clear away any nesting materials you may find and look for damage.  If you’re not sure, let us take a look and verify that everything is okay. • In some case, if you do suffer damage from the scourge of mice, your insurance company may cover the damage, we can help you with filing a claim. Water condensation on the inside of your car windows? • Vehicle’s that sit have a tendency to develop water leaks.  This can happen as a result of tree litter, pollen, and dirt clogging small drainage tubes in and around doors, convertible tops, and sunroofs.  In the normal course of driving, vibration and rain will flush these clogs out. • As water collects around these clogged drains it can overflow into the vehicle’s interior. The water will collect under the carpet on the floor pan of the vehicle and may go unnoticed for a bit. • The spring temperature changes will provide a clue that this is happening to your vehicle.  Overnight temperature differences between the inside and outside of the car can cause excessive condensation on the interior of the windows of a vehicle that has trapped water in its interior. • Other than developing a musty odor, damage from water infiltration can take the shape of rusted components, damaged wiring harness and electrical components that reside under seats and the carpet. These problems can be very tricky to pinpoint and can take many hours to fix. • We recommend that you wash your vehicle regularly to flush away clogging materials, check under floor mats for moisture, and keep an eye out for condensation on the inside of your windows.  We can help clear clogged drains and/or repair water damage if needed.  As these repairs take some time, we provide loaner cars to customers in need of alternate transportation. Brakes making a grinding noise? • Vehicles that sit for extended periods can gather rust on the brake rotors.  This can cause excessive grinding noise on your first drive out of quarantine. • Modern disc brakes, have a large raw metal disc that the brake pads clamp down on when you apply the brakes.  The clamping action of the brake pads clears away corrosion on the brake rotor.  When the vehicle isn’t driven on a daily basis this corrosion can build to the point where the brake pads cannot effectively clear it away. • The sign of this is grinding noises coming from the vehicle when you apply the brakes.  Usually, this noise abates after about 5 stops or so.  If it doesn’t you may need to visually inspect your brake rotors through the openings in the wheels of the car. • The following issues can be a sign that your vehicle has a problem with its brakes: • Pockmarks/rust pitting • Deep grooving • Uneven clearing of the rotor’s corrosion. (the rotor will look like the rings of Saturn) • If these signs are ignored, additional signs will become evident. • Pulsation in the brakes caused by an uneven surface developing on the rotor’s surface • Pulsations felt in the steering wheel while stopping are evidence of an issue with the front brakes • Pulsations felt in the seat while braking is evidence of an issue in the rear brakes • Unfortunately, this issue can arise in new and old brakes alike when the vehicle sits.  But, if you hear the grinding noise and note any of the issues on the rotor, you can potentially avoid having to replace the brakes by getting them serviced. • We recommend multi-car households rotate the driving of each vehicle to lessen the chance of this issue developing.  If you’re unsure, we can inspect your brakes for you. Which is part of our free multi-point inspection?

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Happy Memorial Day Weekend From all of us at Passport Collision Center

Celebrate the spirit of America and the courage of the brave hearts this Memorial Day.

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Happy Mother's Day from all of us Passport Collision Center

Best wishes on Mother’s Day to you…. May you spend this special day with your kids to make it a memorable day as a mom.

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Passport Collision Center wishes you a Happy Cinco De Mayo!

May the light and magic of this celebratory Cinco de Mayo serve to fill your heart and lift your spirits. Have a wonderful day!

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Passport Collision Center offers a warranty to repairs done to your vehicle

Is there a warranty on the repairs done to my vehicle? Yes; Passport Collision Center provides a limited lifetime guarantee on all repairs for as long as you own the vehicle. Click here to schedule an appointment.

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Passport Collision Center remains open during these unfamiliar times

To all our valued customers, We are supporting the collision repair needs of our customers. As you manage taking care of your family and work during the current situation, we know that your vehicle may play a key role. If you are looking to repair a vehicle, we look forward to seeing you and want to reassure you that we are doing everything we can to promote a safe and secure experience. We will continue to monitor developments and make adjustments as this situation evolves to help keep our employees, customers, and communities safe.

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Passport Collision Center is open and here to help

Preventative Steps We’re open and here to help. To all of our valued customers, As you manage taking care of your family and work during the current situation, we know that your vehicle may play a key role. If you are looking to purchase or service a vehicle, we look forward to seeing you, and want to reassure you that we are doing everything we can to promote a safe and secure experience. SALES Our sales department is open and ready to assist you with your car buying needs. For showroom visits, we ask you make an appointment prior to coming in, so we can ensure proper social distancing. We are still available to answer all of your new or pre-owned vehicle questions via phone or email. To contact our sales department, click here. more SERVICE Our service and parts department is also open to accommodate the needs of our customers. Hours have adjusted so please call or check our website before you come in. We will also service vehicles the same day to ensure our customers can be in and out as quickly as possible. To contact our service department, click here. We have increased the frequency of cleaning and disinfecting of all public areas, i.e. waiting rooms and bathrooms. All waiting rooms have also been rearranged to ensure proper social distancing, and all staff who drive or handle customer’s vehicles are required to wear new gloves. We will continue to monitor developments and make adjustments as this situation evolves to help keep our employees, customers, and communities safe. Best, Team Passport

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Happy St. Patrick’s Day from all of us at Passport Collision Center

We are so lucky to have you all as customers. Best wishes for a Happy St. Patrick's Day!

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Are only certain shops allowed to perform collision repairs according to insurance?

No, most states allow the shop to be chosen at your discretion. Some, body shops may not be approved by the insurer, in which case you might have to pay a little more.

2020 Mazda3 Earns Top Ratings In Government Crash Tests

Mazda North American Operations (MNAO) announces the 2020 Mazda3 has received 5-Star overall ratings in frontal crash, side crash, rollover, and in overall vehicle score – the highest government safety ratings a vehicle can earn. NHTSA’s 5-Star Safety Ratings help consumers make smart decisions about safety when purchasing a vehicle. The 5-Star Safety Ratings program evaluates how vehicles perform in crash tests. NHTSA conducts frontal, side and rollover tests because these types account for the majority of crashes on America’s roadways. “We are proud that the 2020 Mazda3 has earned NHTSA’s top rating for crashworthiness,” said Mazda North America President Jeff Guyton. “Mazda’s i-Activsense advanced safety features on the Mazda3 help provide even more peace of mind for the driver, helping enhance our customer’s driving experience.” more The 2020, Mazda3 sedan and hatchback are equipped with all the crash avoidance technologies recommended by NHTSA: forward collision warning, lane departure warning, crash imminent braking, and dynamic brake support. Mazda’s i-Activsense safety systems found standard are Smart Brake Support, Mazda Radar Cruise Control with Stop & Go, Blind Spot Monitoring, Rear Cross Traffic Alert, Lane Departure Warning, Lane Keep Assist, Driver Attention Alert, in addition to Automatic on/off LED headlights, High Beam Control, and rain-sensing windshield wipers. The 2020 Mazda3 sedan and hatchback have also earned the highest awards from the Insurance Institute for Highway Safety, each with a TOP SAFETY PICK PLUS (TSP+). The 2020 Mazda3 is currently on sale with a starting MSRP of $21,500.

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Happy Valentine’s Day From Passport Collision Center

Best wishes for a Happy Valentine's Day! You are the HEART of our business. Thank you for your continued loyalty and support.

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What is the process on a car collision repair at Passport Collision Center?

Repair Process Here are the basics of the repair process at Passport Collision Center to help you understand what goes on when you bring your vehicle in for collision repair. 1: Estimate Before any work can be done, we will assess the damage to your vehicle. Our staff will then give you or your insurance company a complete written estimate. Also, any parts needed to make the repair will be ordered during this phase. 2: Vehicle Prep The damaged parts of your vehicle will be disassembled and the vehicle repair will be blueprinted. You will be alerted if there is any hidden damage found at this point. 3: Body Work This is where the structural body repairs will be repaired: dents are taken out, new panels prepared and installed, priming, sealing and corrosion protection applied. The repair area will be cleaned, sanded and ready to be painted. more 4: Paint First, the area will be washed and chemically cleaned, and then prepped, primed, sanded and sealed as needed. The vehicle will then begin the Passport Collision Center painting process. 5: Re-Assembly All remaining items and repair parts installed. 6: Clean Up and Quality Control Your vehicle will be cleaned and inspected to verify all repair work has been performed.

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